1. Introduction
This Privacy Policy explains how Supreme Carpet Cleaning of San Joaquin County(“Supreme Carpet Cleaning,” “we,” “us,” or “our”) collects, uses, and protects the information you share with us. We are a locally owned carpet cleaning business located at 9944 Tivoli Dr., Stockton, CA 95212, and you can reach us at +1 (216) 483-2200. This policy applies to information collected through our website, supremecarpetcleaningllc.com, and when you contact us to request a quote or service.
2. Information we collect
Information you provide.When you submit our quote or contact form, you may share your name, phone number, email address, city, the service you're interested in, and any details you include in a message. You only give us this information because you want us to get back to you.
Information collected automatically. Like most websites, our site may automatically collect basic technical information such as your IP address, browser type, device type, and the pages you view, through standard web-server logs and cookies or analytics tools.
3. How we use your information
We use the information you share to:
- Respond to your quote requests and questions.
- Schedule, confirm, and provide the cleaning services you ask about.
- Communicate with you about your appointment or job.
- Improve our website and the service we offer.
Put simply: we contact you about your request. We do not send unrelated marketing to people who reach out for a quote.
4. How we share information
We do not sell your personal information. We share your information only with trusted service providers who help us operate — for example, an email or form-delivery service and website analytics — and only as needed to serve you. We may also disclose information when required by law or to protect our rights.
5. Cookies & analytics
Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use the site so we can improve it. You can control or disable cookies through your browser settings; doing so may affect how some parts of the site work.
6. Data retention & security
We keep the information you provide only as long as we reasonably need it to serve you and to keep our records. We take reasonable measures to protect your information, but no method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your choices & rights
You can ask us to access, update, or delete the information we hold about you, or ask us to stop contacting you, at any time — just reach out using the details below. California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including rights to know, delete, and opt out of the sale of personal information (we do not sell it). To exercise any of these rights, please contact us.
8. Children's privacy
Our website and services are directed to adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we'll revise the “Last updated” date at the top of this page. Continued use of our website means you accept the updated policy.
10. Contact us
Questions about this policy or your information? Reach us at:
- Phone: +1 (216) 483-2200
- Address: 9944 Tivoli Dr., Stockton, CA 95212
- Email: [add privacy/contact email]
See also our Terms & Conditions.